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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allyssa Martinez

September 3, 2024

5  out of  5
rating by Allyssa Martinez
"Great service & great prices!!!!"
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Dr K DFW

June 18, 2024

5  out of  5
rating by Dr K DFW
"Matt Cox and Juan Lerma are the absolute best! They are very well-versed in all details of insurance and are quick to provide expert guidance and advice for all of your insurance needs. We are so fortunate to have Matt Cox as our insurance agency and grateful to Matt and Juan for always being ready to help! Personable, professional, friendly, and always so responsive and quick to help. Even in this terrible winter catastrophe of February 2021, Matt called me and helped guide me through some insurance matters. He took his time to listen to our needs and gave us such excellent advice. I have been with State Farm for years, but only moved to Prosper from Michigan within the past year. I have literally had excellent help from Matt, Jennifer, and Juan over these 9 months. They have my business and you won’t regret switching to the Matt Cox State Farm Insurance Agency."
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Krystal Suarez

February 29, 2024

5  out of  5
rating by Krystal Suarez
"Juan is awesome and helpful!"
We responded:
"We affectionately call him “Mr Juanderful”. Thank you!!"
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Hal Price

December 21, 2023

5  out of  5
rating by Hal Price
"I have worked with Matt’s agency since moving to Texas in 2011. His staff has provided consistently excellent customer service, always there when I have needed advice or assistance. To me, it is highly reassuring to have “real people” I can call at any time when I have a need!"
We responded:
"Hal, you’re an “original”, my friend. We certainly appreciate your loyalty!!"
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Diane Thomas

August 25, 2023

5  out of  5
rating by Diane Thomas
"Matt Cox, our State Farm Agent is simply the Best! We have been working with him since moving to Prosper Tx in 2013. Matt constantly provides prompt professional services for all our insurance needs. We have both home and auto coverage as well as our Grand children’s “529 plans” with the Matt Cox Agency. He’s “Simply the Best, Better Than All The Rest”…. Diane & Glenn Thomas"
We responded:
"Thank you so much for such a great review and for your loyalty!"
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Krystal C

August 25, 2023

5  out of  5
rating by Krystal C
"I have known Natalie for many years and have always trusted her as my insurance agent. There is no one quite as knowledgeable, friendly and professional as her. She always makes sure I am properly covered and all of my assets are protected! I highly recommend Natalie to all of my friends and family!"
We responded:
"I couldn’t agree more! She is amazing! Thank you for taking the time to give us some love, Krystal!"
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Jeff K

August 22, 2023

5  out of  5
rating by Jeff K
"Best rates I could find from a major insurance company. Matt’s staff are always helpful when I need something, such as adding a new vehicle to my policy while I’m sitting at the dealership. Bottom line, I’ve shopped around and they are always competitive with rates, and I like the way I’m treated by these folks."
We responded:
"Thank you so much Jeff!"
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Derek Sheehan

January 11, 2023

5  out of  5
rating by Derek Sheehan
"Juan Lerma has helped me several times within the past couple of months to get my policy perfect. I can’t thank him enough! I appreciate all the staff at this location."
We responded:
"Derek, thank you so much for reaching out. Juan truly is a blessing!"
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Dawn Ledesma

May 4, 2022

5  out of  5
rating by Dawn Ledesma
"I have been a client of State Farm for over 20 years and worked as agent staff for the last 18 years and I’ve never met a more incredible agent then Matt Cox. His clients really are like family to him and he makes himself available 24/7. Please do yourself a favor and call him for all your insurance needs."
We responded:
"Dawn! Thank you so much for being a part of our family in so many ways!"
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Ben Mccabe

January 21, 2022

5  out of  5
rating by Ben Mccabe
"Jennifer and her team here are amazing. I have worked with her for over 10 years now and followed her to multiple locations and glad this one treats you like family. Great pricing and good customer service"
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Lyndi Loyd

July 1, 2021

5  out of  5
rating by Lyndi Loyd
"Beat our price of 20 years with old company and with more coverage!"
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Trey Loyd

July 1, 2021

5  out of  5
rating by Trey Loyd
"Matt Cox is a pleasure to work with. He assisted us throughout the whole process and explained everything in detail. If you are looking for someone to help you protect your assets, please give him a call. He and his staff are top notch!"
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Shelbie Silberbauer

July 1, 2021

5  out of  5
rating by Shelbie Silberbauer
"Matt and his team in the Prosper office are amazing! I reached out to get quotes for our home, auto and personal insurance (prior company kept hiking prices), and they gladly quoted us and actually saved us a good chuck of change each month! They were very knowledgeable and explained the policies well. They’ve been very responsive when I’ve reached out to make changes on our account as well. I was a prior State Farm customer years ago and Matt earned my business back!"
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Raphael Arellano

February 9, 2021

5  out of  5
rating by Raphael Arellano
"Jennifer and Juan are great!"
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Charles Humphrey

November 17, 2020

5  out of  5
rating by Charles Humphrey
"Matt and his team are top notch and always there to help you traverse the insurance in's and outs for all your needs. Truly dedicated to his customers more as family than just clients."
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Alex Rosas

August 13, 2020

5  out of  5
rating by Alex Rosas
"If you’re shopping for the best contactless insurance because of the pandemic this is the place! Juan Lerma walked me through everything I needed to know as well as figuring out what works best for me. He gave me a great rate and that is important for a college student such as myself."
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Courtney Becht

July 31, 2020

5  out of  5
rating by Courtney Becht
"Juan is amazing!! Switched from Allstate to Statefarm and I’m so happy. He explained everything in detail and gave recommendations just in case the worst happens. They really do look after you as a person and not a way to make money. Super happy I made the switch and you should too! Thank you Juan!"
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Abraham Gonzales

December 21, 2019

5  out of  5
rating by Abraham Gonzales
"Great Insurance with an awesome agent Matt Cox"
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Tamarra Washington

November 22, 2019

5  out of  5
rating by Tamarra Washington
"I have had State Farm for a while... But, I recently purchased a new car and needed to call and update my coverage. When I called, they immediately recognized my phone number and greeted me by name. Within less than 6 minutes, they obtained my new vehicle details, confirmed my coverage needs (no change)...and, then sent me an email with a temporary ID card. Beyond efficient and responsive for anyone else who needs insurance partners who handle their business with your valuable time in mind. Thank you, Jennifer and Matt!"
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Rachel Bradley

November 12, 2019

5  out of  5
rating by Rachel Bradley
"My husband and I try to do as much of our insurance business as possible with Matt's office. Matt and his team are courteous, friendly, fast, helpful, professional, and reasonably priced - all things I've never been able to say about my insurance agent before. His team bends over backwards to get things done - and they do it with a friendly smile every time. Thanks for the 10 + years of excellent service, Matt!"
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Caleb H

October 6, 2019

5  out of  5
rating by Caleb H
"Been doing business with Matt and State Farm for years now. Would highly recommend."
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Todd Shaw

September 16, 2019

5  out of  5
rating by Todd Shaw
"Matt Cox and staff always have the absolute best customer service - a true personal experience. Highly recommend!"
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Tammy Schriver

January 10, 2019

5  out of  5
rating by Tammy Schriver
"Friendly and Curious staff."
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Cody Pompa

February 6, 2018

5  out of  5
rating by Cody Pompa
"Great agency and great team. I absolutely recommend that you bring all of your insurance needs here!"
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North Texas Express Delivery

June 2, 2017

5  out of  5
rating by North Texas Express Delivery
"Excellent service and great rates. I worked with Danny and he made my experience top notched. He took his time to understand my needs and got me covered in a day. Not only did he save me a lot of money but educated me on what I needed and what it will do to help my business. I will definitely recommend Matt Cox State Farm Insurance to everyone."